Support
Frequently Asked Questions
Everything you need to know about SoftTechIQ — from getting started to enterprise security.
FAQ
Frequently Asked Questions
General
SoftTechIQ is a software development and IoT solutions company. We build enterprise SaaS products, custom software, IoT automation, RFID systems, cloud applications and API platforms.
Yes. Start with Attendance and add modules as your organization grows — all under one account.
Most organizations are live within 1–2 weeks with guided onboarding and staff training.
Pricing
Yes. We offer tailored enterprise plans with volume discounts, dedicated support and custom SLAs.
We offer personalized demos and pilot deployments. Contact us to discuss a trial for your organization.
Security
Every organization gets isolated data storage with encryption at rest and in transit.
Data is hosted on secure cloud infrastructure with options aligned to Bangladesh data residency requirements.
Implementation
Yes. Our team assists with reader configuration, card issuance and staff training during onboarding.
Yes. Beyond our SaaS product suite, we deliver bespoke software and IoT solutions tailored to your workflows and industry.
Integrations
Yes. SoftTechIQ provides REST APIs for custom integrations with your existing systems.
Yes. Guardian and employee SMS notifications are built-in with support for local SMS providers.
Still have questions?
Our team is happy to help you find the right solution.
Ready to build, automate, or scale?
Whether you need a SaaS product, custom software, or an IoT solution — our team is ready to help you move forward.
No credit card required · Custom enterprise pricing available